Privacy Policy

Legal Notice and Privacy Policy

PRIVACY POLICY

1. Who is responsible for the processing of your personal data?

The person responsible for the data when you make a reservation at the Aparthotel La Mirage is Proasol Entremares, SL CIF: B30745335, with address at Segunda Avenida S/NCP: 30380 La Manga del Mar Menor – Cartagena - Murcia.

The person responsible for the data when you make a reservation at the Aparthotel La Mirage is Aparthotel La Mirage, SL CIF: B30745327, with address at Urbanización Copacabana II, S/NCP: 30380 La Manga del Mar Menor – Cartagena - Murcia.

The party responsible for the data in the event that you subscribe to the distribution list for Offers and Promotions is Proasol, SL CIF: 82811605, with registered address at C/ Almirante 16, bajo. CP: 28004 Madrid.

2. Who is responsible for data protection? This is the person responsible for ensuring diligent compliance with the personal data protection regulations. You can contact our Data Protection Officer at the email address lopd@turisweb.info

3. How did we obtain your personal data? We obtained your personal data when you requested that we send you promotional information about our establishments (Hotel Entremares and/or Aparthotel La Mirage).

4. What personal data do we process?

4.1. In the event that you are making a Reservation at our hotels.

a. Name and Surname

b. Country of residence

c. E-mail

d. Telephone

4.2. In the event that you subscribe to the distribution list for Offers and Promotions a. E-mail b. IP Other service companies send Offers and Promotions to all their clients, but at HOTELES ENTREMARES we only send Offers and Promotions to those who expressly request them and in this distribution list we only store email addresses and IP addresses not linked to any name or any other personal data. We are guided by the principle of data minimization and the utmost respect for our clients.

5. Why do we process your personal data?

 To provide you with better service as a customer.

 To keep street vendors informed about the offers of our establishments

 To receive special treatment by obtaining star rates from our establishments. The interested party may object to receiving this type of promotional communications, now or at any other time, by sending an email to the email address of our Data Protection Officer, lopd@turisweb.info

6. Why can we process your personal data? The processing of your personal data in connection with making a reservation with HOTELES ENTREMARES is legitimate as it is necessary to comply with the contractual obligations arising from said relationship. The processing of your personal data for sending promotional information about HOTELES ENTREMARES is exclusively based on the unequivocal consent of the owner of the email account that is registered on the distribution list.

7. When and for what reason can we provide your data to third parties? Your data may be transferred to the recipients indicated below, for the reasons explained below:

 Public Administrations: to comply with the legal obligations to which HOTELES ENTREMARES is subject due to its activity.

 Suppliers that need to access your data to provide services that HOTELES ENTREMARES has contracted to said suppliers, and with which HOTELES ENTREMARES has signed the confidentiality and personal data processing contracts necessary and required by law to protect your privacy. If in the future HOTELES ENTREMARES were to transfer personal data, outside of the cases indicated, you will be informed in a timely manner.

8. Do we carry out international data transfers? HOTELES ENTREMARES has contracted the services of technology providers located in Spain. For more information about the guarantees regarding your privacy, you can contact the Data Protection Officer at the postal and electronic addresses indicated.

9. How long will we keep your data? Your personal data will be kept until the services are cancelled. Notwithstanding the above, the personal data provided may be kept duly blocked for as long as required by applicable regulations. In any case, Hoteles Entremares is guided by the principle of data minimisation and periodically deletes data that is no longer of any use.

10. What are your rights? You can exercise your rights of access, rectification, deletion and portability, limitation and/or opposition to processing, through the following addresses:

 La Mirage Aparthotel, Second Avenue S/N, CP: 3080, La Manga del Mar Menor – Cartagena – Murcia.

 lodp@turisweb.info Also, if you consider that the processing of your personal data violates the regulations or your privacy rights, you can file a claim:

 To our Data Protection Officer, via the email address indicated.

 To the Spanish Data Protection Agency, through its electronic headquarters, or its postal address. LEGAL NOTICE Accessing this website implies knowledge and acceptance of the following terms and conditions of use. You agree to use the website in accordance with the law and this Legal Notice, as well as with generally accepted morality and good practices and public order. Please read the sections below carefully. This is all the necessary legal information that you should know to navigate safely.

1. General information about the website owner. For the purposes of article 10 of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce, the user is informed that the owner of the website is PROASOL, SL. (hereinafter HOTELES ENTREMARES), with NIF B82811605 and registered office at C/ Almirante 16 bajo, 28004 – MADRID. HOTELES ENTREMARES is registered in the Madrid Mercantile Registry: Volume 16396, Folio 1, Page M-269449, Entry: First. You can contact us using the following email address: info@entremares.es and through our social networks.

2. Use of the website, services and content The user undertakes to make correct use of this website, its services and content, without contravening fundamental rights, current legislation, good faith, generally accepted uses, public order, and the particular conditions of certain services. Any use for illegal purposes or that violates the rights of HOTELES ENTREMARES and its owners or a third party, or that in any way harms the normal operation of the website or any computer equipment or documents of any kind contained therein, is prohibited. Regarding the content (information, text, graphics, sound and/or image files, photographs, designs, etc.) the following is especially prohibited:

• Its reproduction, distribution or modification or in any other way its public communication, unless the authorization of its legitimate owners is obtained or it is legally permitted.

• Delete or modify the copyright and other identifying data of the reservation of rights of HOTELES ENTREMARES or its owners, of the digital fingerprints or any other technical means for their recognition.

• Attempt to obtain the contents of the website by any means other than those available to users or those normally used on the Internet, provided that the latter do not cause any harm to the HOTELES ENTREMARES website.

• Sending messages or sending chains of electronic messages that are not requested or consented to by their recipients. Users or third parties affected by the receipt of unsolicited messages may notify HOTELES ENTREMARES by sending a message to the following email address: info@entremares.es.

• It is also prohibited to use distribution lists, as well as to make available to third parties data collected from them, to carry out the activities indicated above. Regarding the site, the user undertakes, in particular, not to transmit or distribute to third parties information, data, content, messages, graphics, drawings, sound and/or image files, photographs, recordings, software and in general any material that:

• Induce or promote criminal, derogatory, defamatory, violent or, in general, contrary to the law, morality and generally accepted good customs, or public order; or allow access to criminal, violent, offensive, harmful, degrading products, elements, messages and/or services or, in general, contrary to the law, morality and generally accepted good customs, or public order.

• It is false, ambiguous, inaccurate, exaggerated or untimely, and may be misleading regarding its object or the intentions of the communicator.

• Being intellectual or industrial property of third parties, it is intended to be used without their prior authorization.

• Violate the trade secrets of third parties or infringe regulations on the confidentiality of communications.

• In any way, undermines the reputation of HOTELES ENTREMARES or third parties, or constitutes, where applicable, illegal, misleading or unfair advertising, and in general unfair competition.

• Incorporate viruses or other physical or electronic elements that may damage or prevent the normal operation of the network, system or computer equipment of HOTELES ENTREMARES or third parties, or that may damage electronic documents and files stored on said equipment.

• Contains HTML tags other than those expressly authorized by HOTELES ENTREMARES.

3. Intellectual and industrial property. All content on the HOTELES ENTREMARES web pages is subject to the regulations on Intellectual and/or Industrial Property. The rights to the content correspond to HOTELES ENTREMARES or to third parties, where applicable. The user may only view and obtain a private copy of the content provided that said copy is exclusively for personal and private use, and its use for commercial purposes is strictly prohibited.

4. Disclaimers and limitations of liability HOTELES ENTREMARES shall not be liable for the information, services and/or products offered and/or provided by third parties through the HOTELES ENTREMARES website or for the content provided by third parties. HOTELES ENTREMARES shall not be liable for any damage or harm to the user's software or hardware resulting from access to the HOTELES ENTREMARES website or the use of information or applications contained therein. HOTELES ENTREMARES does not guarantee the suitability, reliability, availability, timeliness or accuracy of information or services contained on its website, nor shall it be liable for direct or indirect damages in relation to the use of the content of its website. HOTELES ENTREMARES does not guarantee that the content of its website is suitable or available outside of Spain. In the event that all or part of the contents of the HOTELES ENTREMARES website are considered illegal in countries other than Spain, access to them and their use by users is prohibited, and in the event that this occurs, it will be exclusively under the responsibility of the users, who are obliged to comply with the applicable national laws. The use that may be made of the information and content that appear on the HOTELES ENTREMARES website and/or access to other third-party websites through connections or "links" that appear on the HOTELES ENTREMARES page will be carried out under the exclusive responsibility of those who carry out such acts, HOTELES ENTREMARES not being responsible in any case for the damages or losses that may arise from said uses or activities.

5. Cookies HOTELES ENTREMARES also informs users of the possible placement of "cookies" during navigation on users' computers, so that, when browsing the web pages, the IP address of the users' computer and other possible navigation data may be automatically recognized, among others. Cookies will only be used for the purposes of maintaining the browsing session. Under no circumstances do they store personal data. If users do not wish to accept the cookie, they must delete this option in the user options of their own browser. Notwithstanding the above, HOTELES ENTREMARES is not responsible for any irregularities that the non-acceptance of the cookie may generate during navigation on its web pages.

6. Visit Log Each time the HOTELES ENTREMARES server is accessed, the IP address from which the user is browsing will be collected and recorded, as well as the pages visited on HOTELES ENTREMARES. This data will be stored in a LOG file for statistical purposes and to determine the number of pages viewed on HOTELES ENTREMARES.

7. Hyperlinks The www.entremares.es portal allows access to other websites managed and controlled by third parties through different links to facilitate users' search for information, content and Internet services, without in any case being considered a recommendation or invitation to visit them. The creation of a hyperlink from a website of another Internet portal to any of the pages of the paraty.es portal must comply with the following conditions:

 Any hyperlink to the www.entremares.es portal will be made to its main page or main pages of the sections it contains.

 Reproduction of the services or content of the HOTELES ENTREMARES portal is not permitted under any circumstances.

 The website on which the hyperlink is established shall not contain information or content that is illegal, contrary to morality, good customs or public order, nor shall it provide content that is contrary to any third party rights.

 No false, inaccurate or incorrect statements will be included about the pages of the portal, or about its services or contents.

 No deep-links, IMG or image links, or frames will be established with the pages of the paraty.es portal without the prior express authorization of HOTELES ENTREMARES.

 Except for those signs that form part of the hyperlink, the web page on which it is established will not contain any brand, trade name, establishment sign, name, logo, slogan or other distinctive signs belonging to HOTELES ENTREMARES.

 The establishment of the hyperlink shall not imply the existence of relations between HOTELES ENTREMARES and the owner of the website or portal from which it is made, nor that HOTELES ENTREMARES has authorized the hyperlink or supervised, known, accepted or assumed the services and content offered on said portal. HOTELES ENTREMARES does not market, nor previously control, nor make its own the content, services and information available on said web pages, and is not responsible for them or for the information and statements included therein. HOTELES ENTREMARES is also not responsible for damages of any kind that may arise from access, maintenance, use, quality, legality, reliability and usefulness of the content, information, communications, statements, products and services existing or offered on web pages not managed by itself.

8. General HOTELES ENTREMARES reserves the right, without prior notice and at any time, to temporarily suspend access to its website and to make any changes it deems appropriate to the website, the services or information offered, the presentation or location of the same and the conditions of access and use of the HOTELES ENTREMARES website. All information received on this website will be considered transferred to HOTELES ENTREMARES free of charge. Email will not be considered a valid means for the purposes of submitting complaints. To do so, please contact C/ Almirante 16 bajo, 28004 – Madrid. All matters relating to the HOTELES ENTREMARES website are governed by Spanish law and are subject to the jurisdiction of the Courts and Tribunals of Madrid, with waiver of any other jurisdiction that may apply.